Military neglect

I believe Zeitoun was facing a case of military neglect. When I say military neglect I mean his rights and plea for help was being disregarded. As he is searching for help to assist an elderly woman stuck in her house he noticed an fan boat of military officials. He waving and calling for help but they ignored him. One example is when Zeitoun is when the officer took his ID and gave it back to without looking and he is pushed towards the door. An officer yells, "get in the boat"(206). They were being yelled at to enter the boat without any knowledge of what was going on. I believe they had the right to know why they were being detained and thy shouldn't have treated them the way they did. We can also see the idea of military neglect occurring in another important moment in the text. They are trying to figure out who these people are and thought the situation would be explained once they got to their destination but they stopped and turned of the engine of the boat. Zeitoun  tackled and thrown to the ground still wondering what was happening. They pushed his face into dirty soaked grass while an officer knee was tight on his back and their hands on his knees. They were all yelling at him  and cursing him "Don't move asshole"(208). He was unable to move a muscle.